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Not Receiving Your eNotices Emails?

Suggestions for fixing the problem

Ensure your Internet Service Provider is not blocking our email address:

Step 1 – Look in your spam filter, and check for emails from enotices@gvpl.ca (skip step 2)

Step 2 – If you’re unable to find enotices@gvpl.ca emails in your spam folder, contact your ISP directly (likely Telus or Shaw) and request they remove the block on enotices@gvpl.ca, or place it on your safe list.

If emails from enotices@gvpl.ca are in your spam filter, it means your email program has flagged enotices@gvpl.ca as spam. To correct this problem, you will need to add our email address to your safe list.


How to enable Shaw Junk Email

By Default Shaw deletes all mail it suspects as spam. To see if enotices@gvpl.ca are being blocked, you will need to modify your Shaw Junk mail settings.

1. Login to Shaw Webmail.
2. Click on “Settings” just below “Greeting Cards”.
3. Click on “Spam Filter” just below “Video Mail”.
4. Select the Radio Box “Hold Suspected Junk Email”. Suspected Junk Email messages will be held in a Junk Email Webmail folder for 7 days. The default is set to “Delete Suspected Junk Email”.
5. Click on “Save” on the right corner of the page just below “Welcome John Doe”.
6. If there are suspected spam emails, a new folder called “Junk Email Webmail” will be created and any Suspected Junk Email messages will be held in a Junk Email Webmail folder for 7 days.
7. Please check your Junk Email Webmail folder daily for any emails with the address called enotices@gvpl.ca.