Get help with library technology
Technology is part of everyday life. We aim to provide digital services and equipment that are easy to use, but if you need help with anything related to library technology, please get in touch with our staff.
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Borrowing digital collections
Your library card gives you free access to more than 30 digital resources. Borrow ebooks, audiobooks, magazines, movies, and more from your own device.
Some of these collections are available as part of our catalogue. But others can only be accessed on their website or app. You’ll need to use special links to access these websites and apps so that they know you are a GVPL library user.
Find the special links in our digital library directory.
Compatible devices for digital collections
Most smartphones, tablets, and many e-readers work with our digital resources. Because apps and software can change, some devices may not be compatible or need updates.
Tutorials and support
If you are new to digital borrowing, our online tutorials are a great place to start. Find the online tutorial for the platform or collection you want to use. Each video goes through how to download apps, sign in, and borrow digital collections.
If you still need help, contact us or visit any branch. Staff can help answer questions and troubleshoot common issues.
Get help with our digital library
Access step-by-step online tutorials designed to help you make the most of our digital resources.
Using library equipment
Each GVPL branch is equipped with technology to support your library visit and everyday digital needs.
In-branch library technology
Each branch is equipped with public computers, self-serve checkout stations, printers, and other services. Our staff can help you learn to use these independently. You will need a library card to use library equipment.
Free Wi-Fi is also available at all GVPL branches. You can connect using your own phone, tablet, or laptop while visiting the library. Because Wi-Fi networks are public, be careful when sharing personal information online or clicking unfamiliar links.
Learn more about staying safe on the internet.
Everyday technology help
If you are unfamiliar with computers or online services, our staff can help you get started. No appointment is needed. We can help with things like:
- Connecting to the internet
- Printing and photocopying
- Using our digital library
- Resetting your library password
Assistive technology and accessible equipment
We want library technology to work for as many people as possible. Every GVPL branch includes assistive equipment and adaptive technology, such as:
Adaptive computers
Each branch has at least one adaptive computer workstation. These stations may include:
- Height-adjustable desks
- Large-print keyboards
- Ergonomic mouse
If you are unsure what equipment is available at a branch, our staff can try to help you find the right setup for your needs.
Accessible digital collections
Many of our digital library resources include built-in accessibility features. For example, Libby, by Overdrive offers adjustable text size and screen reader support.
For more information about accessible collections, services, and supports, visit our accessibility page, find services for people with disabilities page, or speak with staff at any branch.
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